Understanding the Client’s Emotional Journey in Adoption – New – Short and Smart Session – FREE

Who this is for

Business Support Team, Adoption practitioners (Voluntary Adoption Agencies, Regional Adoption Agencies and Local Authorities),  Independent Professionals and other professionals who are working with children.

Details

Business support colleagues are often at the frontline of speaking to and liaising with applicants in adoption agencies. They regularly have to the expectations applicants might have about the process, the agency and about the adoption journey itself. This involves managing emotions, be they positive hopeful feelings or feelings of frustration, distress or anger. Understanding where such emotions come from and why they must be managed sensitively, helps us to manage difficult conversations and this short seminar will focus on both of these aspects, as well as how colleagues can support one another and process how they are left feeling.

Learning 0utcomes

• Greater understanding of the impact of infertility and loss on prospective adopters and their emotional states.
• Techniques to manage and diffuse difficult conversations.
• Being clear in communications and helping applicants to manage expectations.
• Understanding the role of emotional intelligence in our work

About the trainers

Jan Way

Jan has been a social worker since 1975. For the last 35 years she has worked in the adoption field, specialising in intercountry adoption and working as a senior manager for IAC- The Centre for Adoption. She now acts as the training and research advisor for the agency and as a panel chair. She has published several articles in journals on intercountry adoption and the issues and challenges that arise with these placements and runs specialist training sessions on these topics. In 2019 she was awarded an MBE for her work in intercountry adoption.

Satwinder Sandhu

Satwinder is a leader in the adoption sector, influencing national and international practice and policy. He is a qualified social worker with almost thirty-years of work experience in adoption, fostering and children in public care. Satwinder is passionate about how adoption needs to modernise and focusing this evolution on the needs, and experiences, of adopted people. At Changing Script he is also involved in driving change in organisations through the lens of diversity, equity and inclusion. Satwinder is a TEDx speaker and a member of numerous sector Boards, including the Rees Centre, University of Oxford. Satwinder took up the role of CEO at CVAA UK in October 2023.

Instructions

A member of staff will contact attendees one week before the event as a reminder— THERE WILL BE NO EVENT PACK FOR THIS SESSION, and because this is a SHORT AND SMART EVENT NO RESOURCES WILL BE SHARED.

If you have any questions regarding this webinar, please contact us at info@cvaa.org.uk. We will aim to answer your query within two working days.

CVAA accept online payments only. In case you do not have instant access to your company card, we suggest using your personal card instead to book a training event and claim it back with your agency in your expenses. Requesting an invoice to pay for our standard practice events is not possible.